Does the dealer provide any sort of community based resource or network for peer support, such as a social media page, group or (ahem) forum?.Does the dealer have a reasonable RMA or return policy if the product is defective?.Does the dealer offer resources to help you figure out the product after purchase?.Does the dealer offer multiple resources such as articles, detailed product descriptions, images, videos and other content to give you as much information as possible about the product before you buy?.Does the dealer seem knowledgeable about the product and answer your questions in plain, simple language without too much technical jargon?.Is the dealer accessible to call or chat with a real, live person, or do they hide behind a web site with few, if any ways to contact them directly?.Whether you are a new ham or old, this checklist may help when shopping for a radio. Shop around first before purchasing a radio, not just for price, but for features, cross compatibility and other product comparisons, as well as service and support options should you encounter an issue. If so, you will likely need to contact that dealer for help if the radio is defective.Ī word of advice. My guess is that it was a model designed and manufactured specifically for a dealer such as them. Did you not receive a manual? While Baofeng isn’t known for clarity in their user manuals, there should be some clues as for whom it was actually manufactured.Ī quick Google search pulled up a similar model on Radioddity. Did you contact the dealer where you purchased it directly? A reputable dealer should be able to provide some information on the origin and legitimacy of the radio.
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